![]() ![]() This issue may occur if Lync can't detect a suitable Lync Server. To do this, follow these steps: Collect the log files for Lync for Mac. See How to Perform a Clean Uninstall of Lync for Mac 2011 for more information. When contact details for the signed-in user change, the contact card in Skype for Business on Mac may not show the current information. ![]() If you have Skype for Business Server 2015, see the Skype for Business on Mac column in Client comparison tables for Skype for Business Server 2015. Skype offers instructions to fix Mac connectivity issues Skype has published instructions for correcting an issue that prevented many users from successfully logging into the service. Before you perform the next step, try reproduce the issue by using a new test user account.
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